Voice Solutions

Our VoIP phone system runs over the internet, rather than traditional copper wires, saving you money and futureproofing your business.

• Completely scalable solution that can grow with your business.
• Built-in business continuity and disaster recovery.
• Runs on Gamma’s highly resilient VoIP network.

Voice Lite, our VoIP phone solution gives you the ability to do everything you can do on your landline with added extras.

• Multiple numbers or businesses tied to a single license.
• Free UK national & mobile calls as well as limited international destinations.
• Runs on Gamma’s highly resilient VoIP network.

Choose a non-geographic number that works for your business with Inbound Numbers and manage it easily through our online portal.

• Online control of your numbers through our portal.
• More flexible than a fixed line number.
• Add interactive voice response (IVR), call queuing, voicemail and much more.

Discover our innovative Cloud Contact Centre Software solution which transforms business communication with seamless, omnichannel management capabilities.

• Manage interactions across Voice, Chat, Email, and Outbound SMS.
• Minimise wait times, enhance first contact resolution, and boost team efficiency.
• Auto Callback feature with queue options to minimise frustration and abandonment.

The Collaborate bolt-on, integrates seamlessly with your existing Daisy VoIP phone systems.

• Instant messaging – Online chat with peers, reducing email interference.
• Conferencing with voice, video and sharing using My Room.
• Full telephony feature set and service including bundled minutes.

The VoIP Webchat bolt-on integrates seamlessly with your existing Daisy VoIP phone system and helps improve control over your contact centre.

• One contact centre, improved visibility – Manage chat sessions alongside calls in one built-in CRM platform.
• Efficient case management – Handle multiple chat sessions simultaneously.
• Contact channel priority – Calls are automatically prioritised over chat sessions.

Microsoft Teams Direct Routing provides VoIP calls for your phone system and allows inbound, and outbound calls through our network, effectively transforming your Teams into a Microsoft Teams phone system.

• Significant cost savings compared to Microsoft Teams calling plans.
• Unified communication and collaboration platform.
• Ideal for home, remote and flexible working.

SIP Trunking provides numerous benefits, including scalability, flexibility, and potential cost savings. Switch to SIP Trunking today.

• Minimise Disruption – retain your existing phone system.
• Reduce Charges – standard SIP Trunking prices are £6 per month per trunk, compared to an average of £16 per channel of an ISDN30.
• Free Calls – ‘on-net’ calls between customer sites provided free of charge.

PBX Phone Systems create feature-rich solutions that enable your business to interact effectively and efficiently, while dramatically reducing your call costs.

• Seamless integration of voice, mobility, unified messaging.
• Presence, conferencing, collaboration, applications and more.
• Faults for 97.5% of UK businesses resolved within one hour.

Patient Line phone solutions are developed on-site, made-to-measure and fit-for-purpose with input from our in-house GP Lead.

• Complete control over your inbound and outbound communications.
• Integrate telephone and clinical information systems to speed up call handling.
• Create virtual patient waiting rooms with automated front-of-queue call back.